We offer an individual approach
The potential of social media is huge. We take into account their diversity, as we analyze social media in terms of matching the brand and its target group. We use effective tools, but we are open to unconventional solutions and testing their effectiveness.
We focus on effects
We define and deliver key performance indicators. We help brands define metrics that matter to them. We do not get fooled by "big numbers" if we do not see their real value.
We care about the brand-customer relationship
We act reactively and effectively respond to user reports. We are also proactive and look for opportunities to improve brand-consumer relations. Personalized communication and a positive user experience are important to us. We manage crisis situations: we prevent negative discussion from spreading and indicate solutions beneficial for the brand.
We base our operations on experience, and we focus on development
We have been developing our social media department since 2015. Our portfolio consists mainly of FMCG brands (cosmetics, food, alcohol), but we also support companies from the financial and telecommunications sectors. We share our know-how inside the agency and with clients; everyone involved in our social media projects participates in regular trainings and has guaranteed access to knowledge, inspiration, and current information.
We like to know where we are heading, that is why every action is based on a predetermined scenario.
Campaigns on Facebook, Instagram, and Twitter are our specialty, but we are also familiar with advertising systems on LinkedIn, YouTube, TikTok, Pinterest and Snapchat. We are able to predict promotion costs and allocate the budget between the channels where the brand’s presence will bring the greatest benefits.
Currently, we conduct regular on-going activities for over a dozen clients. The frequency of communication always results from the strategy and current needs.
Cooperation with influencers is our everyday life. We plan, supervise, and evaluate these projects.
We measure, analyze, and evaluate the activities of brands in social media, thanks to which we gather know-how, draw conclusions, and optimize further activities. Additionally, we monitor competition and create social listening reports.
We recognize that communication with the community is a very responsible task, and it is a crucial pillar of our activities. Our team of moderators is at our clients’ disposal, and they provide daily, evening and weekend moderation.